- What is TelewellnessMD?
What is TeleWellnessMD?
TeleWellnessMD is transforming the world of wellness medicine not only making wellness services more accessible and convenient, but also educating consumers on some of the most cutting edge therapies available therapies utilize a healthy lifestyle focus to reduce healthcare spending and improve our society current health status. Our wellness providers have incorporated TeleWellnessMD into their practice because they want to provide alternative therapies to traditional care settings.
These providers can evaluate, treat, and write prescriptions for your various wellness needs. Our service is available by phone or e-mail from virtually anywhere. Currently less than 5% of medical facilities provide wellness medicine while the demand continues to rise.
- What conditions does TelewellnessMD help with?
What conditions does TelewellnessMD help with?
TeleWellnessMD does not consult people under the age of 18, primary care or emergent conditions. We are focused on the complimentary delivery of wellness care, which includes help with the following:
1. Vitamin and nutrient deficiencies
2. Hormone imbalance
3. Immune support
4. Athletic performance improvement
5. Antioxidant support
6. Inflammation reduction
7. Improved sleep quality
8. Energy improvement through metabolic enhancement
8. Natural and wellness support to most medical conditions
- How do I use TeleWellnessMD?
How do I use TeleWellnessMD?
Wellness consultations begin with creating an account. If you already have an account, you can schedule an appointment by logging into your TelewellnessMD account using your computer or mobile device, anywhere you have an Internet connection. You can then schedule your provider appointments. Once your appointment is scheduled, the actual consultation can be conducted via telephone or online, using live video chat.
- Where can I access TeleWellnessMD from?
Where can I access TeleWellnessMD from?
TeleWellnessMD is accessible from anywhere that has an Internet connection. That means you can use it when you’re travelling within the United States.
- How long will it be before I can expect my consultation with TeleWellnessMD?
After I have requested an appointment, how long will it be before I can expect my consultation with TeleWellnessMD?
The scheduling process is automated on our website. Select a date and time from what is available on our calendar and continue to checkout. We will call as soon as that time arrives.
- How long does a Wellness Consultation take?
How long does a Wellness Consultation take?
This will vary depending on your wellness needs. We have many products and services, which could take more time. It will also depend on the familiarity of the therapies you are interested in. Most consultations are less than 30 minutes. Follow up appointments and prescription refills can take considerably less time.
- Will my insurance cover my consultation?
Will my insurance cover my consultation?
TelewellnessMD products and services are not reimbursable by Medicare, Medicaid or any other government health care program, or any commercial insurer, managed care organization, preferred provider organization or other payor. Wellness services may be covered by some insurance in the future.
Medical savings accounts (HAS, HRA, FSA, MSA) may allow you to use your account for payment for wellness products and services, you will need to contact your employer or medical savings account administrator for availability.
- Is TeleWellnessMD Safe and Secure?
Is TeleWellnessMD Safe and Secure?
TeleWellnessMD is compliant with HIPAA (Health Insurance Portability and Accountability Act) and will only share your information with your selected member physician and pharmacy.
- Is there a processing or consultation fee?
Is there a processing or consultation fee?
Yes, TeleWellnessMD charges a consultation fee. These fees are associated with having a Physician review your medical history, having the pharmacy fulfill your prescription and all associated processing fees. We do everything possible to keep these costs to a minimum to pass the savings on to you.
- What types of prescriptions does TeleWellnessMD offer?
What types of prescriptions does TeleWellnessMD offer?
Controlled substances regulated by the U.S. Drug Enforcement Agency, will not be prescribed or renewed by TeleWellnessMD wellness providers. TeleWellnessMD offers wellness compounds that can be safely prescribed through a telewellness format.
- May I place an order for my spouse, friend or significant other?
May I place an order for my spouse, friend or significant other?
No, each individual must complete a wellness consultation with one of our medical professionals in order to be prescribed a wellness plan. This plan is individualized and needs to be obtained directly from the client.
- Can I refill my TeleWellnessMD prescriptions without another consultation?
Can I refill my TeleWellnessMD prescriptions without another consultation?
You can use our easy refill service without another consultation, unless necessary. All prescription refills cannot extend over 12 months and will require another consultation to review your records and update your wellness program.
- May I have my prescription filled at another pharmacy?
May I have my prescription filled at another pharmacy?
Yes, you may choose to have your prescription filled at another pharmacy at any time; however, many of our compounds are proprietary blends that are not available at most pharmacies and our providers will only prescribe our listed products and services. If the prescription is available at another pharmacy it is your right to have it filled at any pharmacy you select.
- What is the return policy?
What is the return policy?
Per FDA regulations, prescription medications may not be returned once it is sent from the pharmacy. If you have any questions about the product you have received, please contact customer service.
If you believe you have received an incorrect medication; please do not take the medication and contact Customer Service immediately.
- How do I dispose of unused medications?
How do I dispose of unused medications?
Please visit the FDA’s website to learn how to dispose of unused medicines, just click here.
- What if I need tests or lab work?
What if I need tests or lab work?
Your wellness provider may request certain lab tests to assist with your wellness plan. Diagnostic tests help physicians detect certain nutritional and hormonal deficiencies and provide the best plan to correct these and monitor results.
TeleWellnessMD has a strategic alliance with LabCorp and Spectracell to provide this service. LabCorp has over 2,000 locations nationwide for your convenience.
LabCorp provides leading-edge medical laboratory tests and services through a national network of primary clinical laboratories and specialized Centers of Excellence.
Spectracell test kits will be mailed to you and then you can utilize one of the LabCorp draw stations using this kit.